London South Bank University
London South Bank University (LSBU) has been helping people transform their lives, businesses and communities for over 120 years. They are one of the most recognised civic universities for entrepreneurship and have an incredibly diverse student body.
What we did
LSBU’s international office has a very diverse team and wanted to ensure there was an interview process in place that matched their core values, inclusivity being at the heart of everything they do.
The team at LSBU approached Equitas to help them go digital with their approach to interviews. Originally they used a very manual, paper-based approach to their panel interviews with numerous panel members being required for every role. We helped them streamline their approach by reviewing their competency framework and question set and then uploading it onto our interview software. LSBU was able to use Equitas when hiring for entry level roles and saw some incredible results.
Interview delivery time was reduced by 33% and the amount of time spent on panel interview wash ups was cut in half. Their fair and inclusive interview style was maintained with greater accountability allowing them to continue building a diverse team. LSBU was able to reduce the number of interviewers required for interviews from 3 to 2 people.
What they said
“The Equitas interview app was perfect for panel interviews, being able to listen back and view transcriptions to make sure we knew exactly what candidates said made it easier to hire the right person for the role.”
Fran Glover, Recruitment Manager